Department Stores

Technology has revolutionized what customers expect from your department store. Shopping in-store is still an experience that your customers truly enjoy, but they have a better experience when online interactions coincide with store visits.

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With multi-brand assortments of high-value products like fine jewelry and clothing, as well as high-volume products like cosmetics, accessories and private label clothing, unique buying strategies dictate specific system needs. Therefore, you need to engage your customers across all channels and ensure that your inventory is just as nimble as they are.

Key Benefits

  • A complete toolkit for building great retail experiences
  • Replace inefficiencies and redundancies with automation and control 
  • Get an Accurate, Single Version of the Truth
  • Store performance reports are in real-time 
  • Inventory visibility supports better decision making
  • Online and physical stores share one merchandising & reporting system

Features for Department Stores

XY Retail supports the diverse assortments found in department stores with a single retail software platform. We provide you with the tools needed to build a meaningful connection with your customers as well as to optimize inventory and SKU profitability across your diverse categories.

Actionable information in real-time

Leverage inventory by enabling cross-channel fulfillment. Your success in managing the "fulfill from anywhere" scenario depends on real time inventory information made available through the XY Retail platform. Stores also use the real time inventory counts to answer customer questions quickly and aid in sales. 

Flexible merchandising

Manage merchandise for both online and physical stores using the same system. This enables both

reporting vertically within a channel and aggregating information across channels for a unified view. In this

arrangement, the IT department does not need to license and maintain multiple systems, and users do not duplicate work.

End-to-End Software for Department stores

With XY Retail, you get a true end-to-end retail software solution that supports your business operations with real-time views into inventory, provides a seamless shopping experience and delivers the products your customers desire most.

From merchandising, replenishment, allocation, open-to-buy, case pack ordering, visual assortment planning and business intelligence to omni-channel order management, CRM, clienteling, and mobile POS, we have your retail apparel business covered.

CRM and Clienteling

Give your product specialists and sales associates  access to customer information and order history, follow-up management, email and SMS messaging. Armed with valuable customer insights, store associates are using XY’s Esper CRM App to send personalized messages to their key customers and deliver a one-to-one experience that surpasses the expectations of today’s shopper.

Request demo

Features for Department Stores

XY Retail supports the diverse assortments found in department stores with a single retail software platform. We provide you with the tools needed to build a meaningful connection with your customers as well as to optimize inventory and SKU profitability across your diverse categories.

Request demo
  • End-to-End Software for Department stores

    With XY Retail, you get a true end-to-end retail software solution that supports your business operations with real-time views into inventory, provides a seamless shopping experience and delivers the products your customers desire most.

    From merchandising, replenishment, allocation, open-to-buy, case pack ordering, visual assortment planning and business intelligence to omni-channel order management, CRM, clienteling, and mobile POS, we have your retail apparel business covered.

  • CRM and Clienteling
    Give your product specialists and sales associates  access to customer information and order history, follow-up management, email and SMS messaging. Armed with valuable customer insights, store associates are using XY’s Esper CRM App to send personalized messages to their key customers and deliver a one-to-one experience that surpasses the expectations of today’s shopper.
  • Actionable information in real-time
    Leverage inventory by enabling cross-channel fulfillment. Your success in managing the “fulfill from anywhere” scenario depends on real time inventory information made available through the XY Retail platform. Stores also use the real time inventory counts to answer customer questions quickly and aid in sales. 
  • Flexible merchandising

    Manage merchandise for both online and physical stores using the same system. This enables both

    reporting vertically within a channel and aggregating information across channels for a unified view. In this

    arrangement, the IT department does not need to license and maintain multiple systems, and users do not duplicate work.