Modern shoppers switch cosmetics and fragrance brands constantly, often responding to the latest trends fueled by social media or celebrity endorsements. This makes relationship building and customer service more critical than ever.
XY Retail customer engagement solutions like CRM and Clienteling are the perfect companion to your beauty advisors, equipping them with tools like surveys and wishlists to personalize the shopping experience and proactively engage customers.
Features for Health and Beauty
Remove the need for multiple point solutions with a unified data model, enabling one instance of record for financials, inventory, orders and customers. Make data-driven decisions by leveraging a real-time view of the business with role-based reports, dashboards and KPIs. Enter new geographies, open additional channels of sales or distribution and expand into new business models with a foundational platform to support your growth goals.