CUSTOMER STORIES
Powering Global Expansion Without Middleware
A luxury sneaker brand unlocks rapid global scale with XY’s composable retail platform.
30+
stores live across
30+ countries
Stealth
ERP Integration for real time sync
Golden App
POS + Clienteling Integration
Key Markets
US, Italy, Japan, Greece, Australia, France
THE CHALLENGES
Rapid Expansion, Fragmented Infrastructure
Golden Goose was growing fast, opening stores in new markets like Malaysia, Greece, and Thailand. But growth came with operational friction:
Complex fiscal and tax rules by market (e.g., Japan tax exemption, NZ duty-free)
U.S. sales tax processes were manual and error-prone
A custom-built Clienteling app needed to run inside the POS
Legacy POS couldn't keep pace with modern needs like Tap to Pay
Gift card routing and sales commissions were handled offline
THE SOLUTIONS
One Platform. Global Reach. Zero Middleware.
POS + Clienteling Integration: Embedded the Golden App directly into XY POS
Voucher & Store Credit: Supported existing and new flows across markets
Tax Engine: Country-specific fiscal logic, including exemptions and fees
Stealth ERP Integration: Real-time sync with no custom connectors
Adyen Tap to Pay: Embedded payments roadmap across stores
Allianz Events: Configurable gift card routing with alternate tender IDs
Commissions Reporting: Automated tracking for U.S. sales teams
The Impact
Faster Launches. Fewer Errors. Better Experience.
Launched stores in 30+ countries with fiscal compliance out-of-the-box
Reduced U.S. tax errors through automated processing
Embedded their Clienteling app without middleware
Automated event gift card routing and commission workflows
We needed speed, compliance, and flexibility. XY gave us all three — without forcing us to rebuild our tech stack
Global IT Lead
Golden Goose
LOOKING AHEAD
What's next for Golden Goose
With a unified and flexible retail foundation now in place, the path forward for Golden Goose is focused on maximising in-store customer experience and accelerating global scalability.
Customer Stories
Real results from brands using XY
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