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Security, Compliance, and
Trust By Design

Your data powers the most critical retail experiences. At XY Retail, we don’t take that responsibility lightly. Security, privacy, and availability are built into every layer of our platform.

9 min read
December 11, 2023

Confidentiality

Encryption, identity enforcement, and strict access control to protect your data.

Integrity

Immutable audit trails and rigorous validation ensure data accuracy.

Availability

Global cloud infrastructure delivers high performance and business continuity.

Built on AWS. Designed for Resilience

XY Retail is a cloud-native platform deployed on Amazon Web Services (AWS), with multi-region redundancy and scalable microservices architecture. We inherit AWS’s world-class security certifications—including ISO 27001, SOC 2, and PCI DSS—while building retail-specific protections on top.

AES-256 encryption at rest using AWS KMS

TLS 1.2+ encryption in transit

Multi-AZ deployment across AWS regions

Inherits certifications: ISO 27001, SOC 2, PCI DSS

Fine-Grained Data Security

Granular Control. Node-Level
Visibility.

Our platform uses a graph-based data model that allows for incredibly precise security controls—down to individual customer records or sales orders.

Legacy systems were slow to deploy, fragmented by region, and lacked the agility to serve both boutiques and multi-format stores.

Node-level access policies

Column-level encryption + PII tagging (GDPR/CCPA compliant)

Complete audit trails of every action

Built-in protections against SQL injection

Identity, Authentication & Access

Only the Right People,
With the Right Keys

Access to data and services is tightly governed by scoped permissions, MFA, and centralized identity management.

Single Sign-On (SSO) with SAML & OAuth2

Multi-Factor Authentication

XY Identity Engine for delegated access

Penetration Testing & Audits

Third-Party Validated.
Customer-Reviewed

We conduct annual third-party penetration testing and share summaries under NDA upon request. Vulnerabilities are remediated with urgency and tracked to closure.

"Security isn’t something we claim. It’s something we test."

Incident Response

Prepared to Respond -
Fast and Transparently

XY Retail maintains a documented incident response plan for rapid containment, customer notification, and remediation. Our team is available 24/7 and coordinates closely with compliance and legal.

Platform Reliability & Disaster Recovery

Compliance Without the
Complexity

We align with leading global privacy standards and continuously invest in certification-readiness.

GDPR Ready

CCPA Compliant

SOC 2 Type II (In Progress)

ISO 27001 (via AWS)

Our Commitment

Trust Is Earned.
We Choose Transparency.

XY Retail maintains a documented incident response plan for rapid containment, customer notification, and remediation. Our team is available 24/7 and coordinates closely with compliance and legal.

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